National HME understands the specific DME needs of the hospice agencies we partner with and the patients we serve. Through our technology platform and industry expertise we can customize a solution tailored exclusively for your agency.

About National HME

National HME was founded in 2006 by Joshua Robertson who identified a need for a Hospice only DME company to provide high quality equipment, unsurpassed customer service, and cost containment solutions to hospices and the patients they serve. We have dedicated ourselves to simplifying the DME process by providing One Solution so hospice professionals can focus on patient care instead of worrying about DME quality, service, and cost. National HME continues to experience rapid growth and today our working family has over 40 service centers and a large DME Network to create nationwide hospice coverage. Combining our full service locations with our Hospice Cloud Network, we serve over 500 hospice programs daily.

Mission and Daily Commitment

Our goal is to provide the highest quality home medical equipment services to the hospice community, and to ensure our customer's quality of life and continuity of care are held to the highest standard. Our teammates at National HME have a daily commitment to improve processes so when your hospice organization partners with National HME we provide a better patient and caregiver experience at lower cost.


The leadership of National HME comes from a wealth of over 100 years of hospice, DME, and general healthcare service organizations. Our team stays in-tune with daily changes of the hospice industry, so we can position our hospice partners with the best possible solutions the industry offers.

William Monast, President & Chief Executive Officer

William Monast

Bill joined National HME as President and Chief Executive Officer in October, 2012. Prior to joining NHME, he held executive level positions with PharMerica, an institutional pharmacy provider and Apria Healthcare, a national respiratory, DME and home infusion provider. Bill has over 30 years of healthcare experience and brings a wide range of depth and experience to National HME.

Joshua Robertson, Founder & Chief Development Officer

Joshua Robertson

As the Co-Founder and entrepreneurial visionary of National HME with his father George Robertson; Joshua has been involved in many aspects of National HME over the years, currently serving as the Executive Vice President and Chief Development Officer. As the Development Officer, Joshua oversees the growth, development, customer relations, and strategic initiatives for our working Family at National HME.

Michael Miller, Chief Financial Officer

Mike Miller

Michael joined National HME in September 2011 as Chief Financial Officer. Michael has been committed to the hospice and home health industries since 2005 when he joined Voyager HospiceCare, a multi-state provider of hospice and home health services. He has also served as a Chief Financial Officer for a multi-state home health provider.

Carrie Jo Howard, Vice President of Operations for Hospice Cloud

Carrie Jo Howard joined NHME in September 2014 and serves as Hospice Cloud's Vice President of Operations. Ms. Howard directs and monitors the implementation process for all new Hospice Cloud customers and also oversees the Customer Service Department. Prior to joining the Hospice Cloud team, she served as the Senior Manager of Implementation for Homecare Homebase from August 2012 to September 2014. Ms. Howard also served as a Manager in the Customer Service Department and a Senior Account Manager for Homecare Homebase. Prior to joining Homecare Homebase, she worked as a Sales and Marketing Associate for Bohn and Dawson, a steel tubing fabricator. She received a Bachelor of Science in Marketing from Abilene Christian University.